What should I do if the extension says "not signed in"?

Open the extension popup and sign in with the same email you registered on the web app.

What should I do if recording does not start?

Refresh the meeting tab, make sure microphone permission is granted, then click Start again.

Why is the transcript empty after the meeting?

Confirm you pressed Stop. Then reload the dashboard; the meeting can take a few seconds to finish processing.

How do I fix the wrong audio language?

Change the transcript language in the extension popup before you press Start.

What if the email summary did not arrive?

Check your spam folder and confirm the address on your profile is correct.

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Support

Help & Support

Welcome to MeetingPartner. This page walks you through everything you need to start capturing meetings, reviewing transcripts, and getting AI summaries — without adding a bot to your calls.

New here? Follow the step-by-step onboarding guide to go from sign-up to your first AI-powered meeting summary.

1. Getting started

Create an account. Sign up with email or Google from the homepage. A free tier is available so you can try the product before subscribing.
Install the Chrome extension. The extension captures audio from your meeting tab. Get it from the Download page.
Sign in inside the extension. Use the same account you registered with so meetings save to your dashboard.

2. Recording a meeting

Open Google Meet, Zoom Web, or Microsoft Teams in your browser.
Click the MeetingPartner extension icon and press Start.
Pick your transcript language. The extension streams audio to our backend in short chunks; raw audio is discarded after transcription.
Press Stop when the meeting ends. The recording is saved to your dashboard.

3. Using your dashboard

The dashboard is where every meeting lives after it ends. For each meeting you can:

Read the live transcript with speaker turns and timestamps.
Generate an AI summary with key topics and decisions.
Extract action items and meeting minutes.
Ask follow-up questions about what was said.
Email the summary to yourself or share an export.
Delete the meeting at any time — transcripts and AI output are removed.

4. Account & billing

Manage your plan from Subscription settings. Paid plans unlock more meetings per month and longer recordings.
Payment is processed by Stripe; we never see or store your card number.
Update your profile in Profile settings.

5. Troubleshooting

What should I do if the extension says "not signed in"? Open the extension popup and sign in with the same email you registered on the web app.
What should I do if recording does not start? Refresh the meeting tab, make sure microphone permission is granted, then click Start again.
Why is the transcript empty after the meeting? Confirm you pressed Stop. Then reload the dashboard; the meeting can take a few seconds to finish processing.
How do I fix the wrong audio language? Change the transcript language in the extension popup before you press Start.
What if the email summary did not arrive? Check your spam folder and confirm the address on your profile is correct.

6. Privacy & data

We do not store raw meeting audio after transcription, do not sell your data, and do not use your meeting content to train third-party AI models. For full details see the Privacy Policy.

7. Contact us

Still stuck or have feedback? Email us at info@linguosmart.com. We read every message.